Your Global Travel Partner: Chase Travel Support
When you’re on the move Call: 1855-628-4230 whether it’s a quick business trip
1. Types of Chase Cards for Travel
Chase offers a range of credit cards that are designed with travel in mind.
• Classic Travel Rewards Cards: These are cards that earn points on travel and everyday purchases, and provide access to travel portals and basic travel benefits. Suitable if you travel occasionally and want flexibility.
• Mid-Tier Travel Cards: These offer higher points multipliers on travel and dining, enhanced travel insurance, and more refined redemption options. A good fit if travel is a regular part of life.
• Premium Travel Cards: The top tier high annual fee, but packed with benefits: premium airport lounge access, high points multipliers, elite status benefits, elevated travel insurance coverages, concierge services. If travel is frequent and you value convenience and protection, this is where you may land.
2. Rewards & Redemption: Turning Points into Journeys
Here’s how you can maximise redemption:
• Use the Chase Travel portal: Many cards allow you to use your points via the Chase Travel portal. Premium cards often provide a better redemption rate.
• Pay with points or combined payment: Some bookings allow you to use points + cash, giving flexibility.
• Redeeming for non-travel doesn’t always give the best value: While you can redeem for statement credits or gift cards, if you travel frequently you may extract much more value by focusing on travel bookings.
3. Travel Insurance & Protection: Your Safety Net Abroad
Travel is fantastic — but things can go sideways. That’s why the right card provides not just points, but protection. Here’s a breakdown of how insurance and protections typically work on Chase travel cards and what you can expect when you reach out to Travel Support.
• Trip Cancellation & Interruption Insurance: If your trip gets cancelled or you have to cut it short due to covered reasons, you may be reimbursed up to defined limits.
• Trip Delay Reimbursement: If your common-carrier travel is delayed by 6 hours (or more) or requires overnight stay, you may get reimbursed for meals, lodging up to a limit
• Lost or Delayed Baggage: Baggage delay coverage reimburses for essentials if baggage is delayed more than a certain time.
• Auto Rental Collision Damage Waiver: If you pay for the rental car with your eligible card and decline the rental agency’s CDW/LDW
• Emergency Evacuation & Medical/Dental Benefit: In serious emergencies, some cards include large-value evacuation protection, emergency medical/dental reimbursement.
How it works & what to know
4. Policies & Best Practices: Make Travel Smarter
• Book with your card: For travel-benefits to apply, you generally need to charge the travel to your eligible card — or use points earned on it.
• Keep documentation: Travel itineraries, receipts, boarding passes, digital statements — these may be needed for redemption or claim filing.
• Read your benefit guide: Each card has its own guide . Terms, definitions, coverage limits vary. If you’re unsure, call the Travel Support line.
• Plan redemption smartly: If you’re going to redeem points, compare portal value vs transfer partner value; don’t wait until last minute when flights are limited.
5. Why Choose Chase Travel Support?
In a world of automated “press 1 for this, press 2 for that”, we believe in the human element. When you call Chase Travel Support 24/7, you’ll speak with a real person trained in travel-related issues — not just card transactions.
6. Let’s Get You Travel-Ready
Call us at 1-855-628-4230 and mention your card type so we can tailor our support. We’ll help you:
• Explore which card is right for your travel lifestyle
• Understand the points you’ve already earned and how best to redeem them
• Walk you through insurance coverage and how to file a claim should you need to
Call now: 1-855-628-4230 – Let’s make your travel smoother, safer, smarter.
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