Primary Contact Channels (24/7 Service)
Service Type U.S./Canada Phone Number International Phone Numbers Email Address
Reservations (New Bookings) 1888-429-4105 Not listed as primary—use Reservations line [email protected]
Customer Service (Changes, Cancellations, Existing Bookings) 1888-429-4105 UK: +44 800-610-1517 Australia: +61 1800-018-163 Hong Kong: +852 5808-6154 Singapore: +65 3159-0691 [email protected]
📞 Action to Call (Most Urgent): For time-sensitive issues (cancellations within 72 hours, immediate changes, or issues during your trip), CALL 1888-429-4105. Calling ensures your request is prioritized over non-urgent email or web form submissions.
Non-Urgent Contact Options
Channel Best For Call to Action
Email ([email protected]) Documentation requests, non-urgent inquiries, following up on a pending refund. Email your dedicated agent or the CS team with your Booking Reference in the subject line.