This guide explains everything you need to know, offers actionable strategies for maximizing your rewards, and makes the case for why you should always have the Chase Travel Support toll-free number 888-248-8806
What Is the Chase Travel Portal?
The Chase Travel Portal is an online booking platform, exclusive to Chase credit card customers, that acts as a one-stop shop for all your travel needs. Accessed through your Chase account dashboard, it functions much like Expedia or Booking.com, letting you search, compare, and reserve:
• Flights (domestic and global, all classes)
• Hotels of every tier
• Rental cars from all major providers
• Cruises to worldwide destinations
• Tours, attractions, and vacation packages
The difference? When you book through Chase, you unlock powerful rewards—including extra value for your Chase points, bonus earning opportunities, and unique travel protections.
Ultimate Rewards: The Heart of Chase Travel
Chase Ultimate Rewards® are among the most flexible and powerful points in the industry, with these big benefits:
• Earned through everyday spending on eligible cards (Sapphire, Freedom, Ink, and more)
• Redeemable for travel, cash back, gift cards, shopping, and even as payments at select merchants
• Special value uplifts when redeeming for travel—up to 50% more depending on your card
Some cards, like the Chase Sapphire Reserve®, let you redeem points for 1.5 cents each when booking through the portal. Preferred and Ink Preferred can also offer enhanced value.
You can even pool points from multiple eligible cards, making your stash grow faster. For detailed questions about your points call 888-248-8806 to speak directly with a Chase Rewards expert.
Why Use the Chase Travel Portal?
Convenience, Flexibility, and Reward Maximization.
•One-Stop Shop: Book everything in one visit. No need to juggle multiple sites or loyalty programs.
•Pay Your Way: Use points, cash, or a combination—your choice.
•Bonus Value: Sapphire and Ink Preferred cardholders receive 25-50% more value per point when booking travel through the portal.
•No Blackout Dates: See a seat or room available? You can use points for it—no weird blocks or limited inventory.
•Earn and Redeem Simultaneously: Pay with points but still earn elite-qualifying flights and frequent flyer miles in many cases.
Getting Started: Step-by-Step Usage
1. Access the Portal
•Log in to Chase.com or the Chase mobile app
•Click your Chase credit card account
•Find the box displaying your Ultimate Rewards points
•Click “Travel” or “Book Travel” to enter the portal
2. Search and Compare
•For flights: enter origin, destination, dates, class, and number of travelers
•For hotels: filter by location, price, amenities, ratings, style, and guest reviews
•For cars and more: select your pick-up and drop-off, car class, features, and dates
The comparison engine is easy to use, transparent, and includes both major chains and boutique properties.
3. Choose How to Pay
•Use all points, all cash, or mix. The portal calculates value automatically—Sapphire Reserve holders, for example, see 1.5¢ per point reflected in price.
•For smaller balances, combine your remaining points with cash—no minimums for redemptions
•At checkout, confirm your choices in detail: price, cancellation policy, points used, and card charge
4. Confirm and Receive Itinerary
•Enter traveler information (you can book for others, too)
•Double-check everything
•Submit booking and instantly get a confirmation with all vital details
If unsure at any step, don’t guess—call 888-248-8806 for friendly, step-by-step help!
How to Maximize Your Rewards
Types of Cards and Their Benefits
•Chase Sapphire Reserve®: 3X on travel/dining, 50% more point value through portal, lounge access, $300 credit, top-tier insurance