UWorld is the leading provider of quality preparatory material for the USMLE, board certifications, and NCLEX. We are an online resource designed for medical and nursing students, residents, physicians, and allied health care professionals. The goal of UWorld is to facilitate everyday clinical practice by delivering innovative tools and efficient, evidence-based medical content, including online question banks and computer-based case simulations. We are always looking for intelligent, self-motivated, and talented individuals for all levels within our company. We provide a work environment that will continually challenge our employees as they expand their knowledge, skills, and abilities.

Job details for each of the openings are listed below. Please contact us by following the proper procedure listed in the "To Apply" section. Click on the job opportunity to display associated details.

Current Job Opportunities

Internal Medicine Physician Authors - Onsite / Nonclinical

UWorld is seeking onsite, internal medicine physicians to write and edit content for web-based products. Authors will collaborate with a team of physicians, editors, and illustrators to produce high-quality content for our USMLE™, Internal Medicine, and Family Practice Qbanks in addition to other products in development. Ideal candidates will be pursuing a schedule that provides a constant balance of clinical work and non-clinical work. Authors will continually update their medical expertise while educating tomorrow's doctors via our innovative and interactive platform.

Overview
  • Physicians will work part-time in hospital-based or outpatient practice and the remainder of the time at our corporate office located in the Dallas, Texas area
  • Nonclinical onsite work will be weekdays 8:00 AM to 5:00 PM (no calls or weekends)
  • Clinical work can be flexible:
    • one week of a hospitalist position per month; or
    • two weeks of a hospitalist position per month; or
    • two and one half days per week of outpatient practice; or
    • five half days per week of outpatient practice
Requirements
  • Must be ABIM® certified or eligible
  • Must have professional writing skills
  • Exhibit exceptional communication skills, superior medical knowledge, and a passion for training future physicians
  • Prior experience in writing board-style questions or working in an academic institution is preferred
  • Must have performed well on standardized testing
Compensation and Benefits
  • Competitive salary of $250,000+ per year (for non-clinical + clinical work)
  • Additional growth opportunity that is not commonly offered with 100% clinical work
  • Assistance in locating a part-time clinical position
  • Comprehensive benefits package:
    • Insurance: Medical, vision, dental, life, disability
    • 8-10 days of paid time off (sliding scale based on clinical schedule)
    • 401(k) retirement plan with 4% employer matching
    • Bonuses
    • Up to 10 paid holidays off per year (based upon clinical schedule)
    • 5 days of Professional Comp Days for CME or related activities
  • Casual office environment with flexibility not generally available in a clinical environment
  • Urban location that is physician friendly and offers a great climate, low cost of living, no state income tax, and a growing economy
Location
  • Onsite from company headquarters in Irving, TX (Dallas area)
To Apply
  • Email cover letter, CV, USMLE scores, and 3 sample USMLE- or ABIM-style questions with detailed explanations (in MS Word or PDF format) to jobs@uworld.com

Pediatrics Authors – Telecommute / Remote / Nonclinical

UWorld is looking for 2 motivated remote-working physicians to write and edit content for our web-based products. This is an excellent opportunity for pediatrics authors to be affiliated with an educational forefront by developing clinical vignettes for our USMLE™, Internal Medicine, and Family Medicine Qbanks.

Requirements
  • Must be ABP® eligible or certified
  • Must be available to dedicate 2-3 days per week to the position
  • Must be working currently in an academic setting
  • Must actively be seeing patients
  • Experience developing standardized board questions is preferred
  • Must have performed well on standardized testing
Technical Requirements
  • Must have access to PC with MS Windows operating system
  • Must have experience using MS Word (markups, comments, etc.) and MS Excel
Compensation and Benefits
  • Compensation on par with (or higher than) clinical compensation
  • Flexible work hours can be performed remotely from home or office
  • Authors will be rewarded for their hard work and there is growth opportunity
  • Authors will continually update their medical expertise while educating tomorrow's doctors via our innovative and interactive platform
To Apply
  • Email cover letter, CV, USMLE scores, and 3 sample USMLE-style pediatrics questions with detailed explanations (in MS Word or PDF format) to jobs@uworld.com

OB-GYN Authors – Nonclinical / Telecommute / Remote

UWorld is looking for 2 motivated remote-working physicians to write and edit content for our web-based products. This is an excellent opportunity for OB-GYN authors to be affiliated with an educational forefront by developing clinical vignettes for our USMLE™, Internal Medicine, and Family Medicine Qbanks.

Requirements
  • Must be ABOG® eligible or certified
  • Must be available to dedicate 2-3 days per week to the position
  • Must be working currently in an academic setting
  • Must actively be seeing patients
  • Experience developing standardized board questions is preferred
  • Must have performed well on standardized testing
Technical Requirements
  • Must have access to PC with MS Windows operating system
  • Must have experience using MS Word (markups, comments, etc.) and MS Excel
Compensation and Benefits
  • Compensation on par with (or higher than) clinical compensation
  • Flexible work hours can be performed remotely from home or office
  • Authors will be rewarded for their hard work and there is growth opportunity
  • Authors will continually update their medical expertise while educating tomorrow’s doctors via our innovative and interactive platform
To Apply
  • Email cover letter, CV w/USMLEscores, and 3 sample USMLE-style OB-GYN questions (in MS Word or PDF format) to jobs@uworld.com

Medical Content Reviewers: Basic Sciences

UWorld is seeking two (2) motivated and talented medical graduates to review our basic sciences material. UWorld is used by almost all US medical students and residents and many practicing physicians for their test preparation. This is a great opportunity to help educate future physicians with innovative tools.

Requirements
  • Graduate of a well-known US medical school
  • High performance on the USMLE™ (250+ scores in Step 1 and Step 2)
  • Must work on-site from our Irving, Texas office (Dallas/Ft. Worth area)
  • Must be a team player but capable of working independently
  • Professional writing skills, exceptional communication skills, superior medical knowledge, and a passion for medical education
Compensation and Benefits
  • Competitive compensation on par with industry standards
  • Up to 3 weeks paid time off (based on sliding scale according to hire date)
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • Free access to UWorld Qbanks for personal use
  • 401(k) plan for retirement with 4% employer matching (after one year of service)
  • Relaxed work environment
  • Potential for long-term opportunities
Location
  • Onsite from company headquarters in Irving, TX (Dallas area)
Limitations
  • Must be willing to commit to a minimum of one year with automatic extension
  • H-1B sponsorship is not available for this position
To Apply
  • All interested applicants are encouraged to submit their CV, cover letter, USMLE scores, and 3 sample USMLE Step-1 style questions and explanations to: jobs@uworld.com

Product Manager: Pre-Medical Education / Digital Publication - MCAT

UWorld is looking for a scientific professional to oversee the development of our new MCAT Question Bank.  The MCAT Product Manager will direct a team of content developers, editors, and illustrators to develop our web-based product.  We seek individuals with an unending passion for education who strive to develop an exceptional product that contributes to easier and stress-free MCAT preparation.

This ground-floor opportunity is long-term, and the MCAT Product Manager will have the potential to engage in the product life cycle from planning & development to completion & maintenance.  Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story.

If you are looking for a company that is passionate about student education and provides growth opportunity with a good work/life balance, UWorld is right for you.

Responsibilities
  • Play a key role in product development, planning and execution
  • Recruiting, developing and managing the content development team
  • Develop MCAT questions with comprehensive rationales
  • Collaborate with management to ensure goals are met
Qualifications
  • Scientific professional with a minimum Master's Degree (Ph.D. preferred)
  • Management experience in an academic or professional setting
  • MCAT teaching/tutoring experience preferred
  • Willing to work onsite from our Irving, TX headquarters (Dallas/Fort Worth area)
  • Excellent verbal and written communication skills
  • Acute attention to detail
  • Effective time management skills
  • Passion for education
Compensation and Benefits
  • Compensation negotiable (contingent on experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
  • Relaxed work environment
To Apply
  • Interested candidates should submit cover letter and CV by email to: jobs@uworld.com

Organic Chemistry Content Specialist - MCAT

UWorld is looking for on-site organic chemistry content specialists to contribute to the development of our new MCAT Question Bank. Organic chemistry content specialists will collaborate with a team of authors, editors and illustrators to develop a web-based product. We seek individuals with an unending passion for education who strive to develop an exceptional product that contributes to easier and stress-free MCAT preparation.

This ground-floor opportunity is long-term, and organic chemistry content specialists will have the potential to engage in the product life cycle from planning and development to completion and maintenance. Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story.

If you are looking for a company that is passionate about student education and provides growth opportunity with a good work/life balance, UWorld is right for you.

Responsibilities
  • Play a key role in project development, planning and execution
  • Develop MCAT questions with comprehensive rationales
  • Collaborate with management to ensure goals are met
Qualifications
  • Minimum Master's Degree required, but PhD preferred
  • Excellent scores on MCAT or MCAT teaching/tutoring experience
  • Willing to work onsite from Irving, TX headquarters (Dallas/Fort Worth area)
  • Excellent verbal and written communication skills
  • Acute attention to detail
  • Effective time management skills
  • Passion for education and learning
Compensation and Benefits
  • Compensation negotiable (contingent on experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
  • Relaxed work environment
To Apply
  • Submit cover letter, CV, and sample MCAT questions (in Word or PDF format) by email to: jobs@uworld.com

Psychology/Sociology Content Specialist - MCAT

UWorld is looking for on-site psychology/sociology content specialists to contribute to the development of our new MCAT Question Bank. Psychology/sociology content specialists will collaborate with a team of authors, editors and illustrators to develop a web-based product. We seek individuals with an unending passion for education who strive to develop an exceptional product that contributes to easier and stress-free MCAT preparation.

This ground-floor opportunity is long-term, and psychology/sociology content specialists will have the potential to engage in the product life cycle from planning and development to completion and maintenance. Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story.

If you are looking for a company that is passionate about student education and provides growth opportunity with a good work/life balance, UWorld is right for you.

Responsibilities
  • Play a key role in project development, planning and execution
  • Develop MCAT questions with comprehensive rationales
  • Collaborate with management to ensure goals are met
Qualifications
  • Minimum Master's Degree required, but PhD preferred
  • Excellent scores on MCAT or MCAT teaching/tutoring experience
  • Willing to work onsite from Irving, TX headquarters (Dallas/Fort Worth area)
  • Excellent verbal and written communication skills
  • Acute attention to detail
  • Effective time management skills
  • Passion for education and learning
Compensation and Benefits
  • Compensation negotiable (contingent on experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
  • Relaxed work environment
To Apply
  • Submit cover letter, CV, and sample MCAT questions (in Word or PDF format) by email to: jobs@uworld.com

English/ELA/Verbal Teacher Content Specialist - SAT / ACT / AP

UWorld is looking for on-site English teachers to contribute to the development of our new SAT/ACT Question Bank. SAT/ACT content specialists will collaborate with a team of experienced educators to develop a web-based product. We seek individuals with an unending passion for education who strive to develop an exceptional product that contributes to easier and stress-free SAT/ACT preparation.

This ground-floor opportunity is long-term, and SAT/ACT content specialists will have the potential to engage in the product life cycle from planning and development to completion and maintenance. Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story.

If you are looking for a company that is passionate about student education and provides growth opportunity with a good work/life balance, UWorld is right for you.

Responsibilities
  • Play a key role in project development, planning and execution
  • Develop SAT/ACT verbal questions with comprehensive rationales
  • Collaborate with management to ensure goals are met
Qualifications
  • Minimum 4-year degree required
  • Strong knowledge of the SAT/ACT blueprint
  • Excellent scores on SAT/ACT or SAT/ACT teaching/tutoring experience
  • Proven ability to write high-quality SAT/ACT questions and explanations
  • Willing to work onsite from Irving, TX headquarters (Dallas/Fort Worth area)
  • Passion for education and learning
  • Ability to brainstorm and collaborate with a team
  • Excellent verbal and written communication skills
  • Acute attention to detail
  • Effective time management skills
Compensation and Benefits
  • Compensation negotiable (contingent on experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
  • Relaxed work environment
To Apply
  • Submit cover letter, CV, and sample SAT/ACT passage and questions by email to: jobs@uworld.com

Math Teacher Content Specialist - SAT / ACT / AP

UWorld is looking for on-site math teachers to contribute to the development of our new SAT/ACT Question Bank. SAT/ACT content specialists will collaborate with a team of experienced educators to develop a web-based product. We seek individuals with an unending passion for education who strive to develop an exceptional product that contributes to easier and stress-free SAT/ACT preparation.

This ground-floor opportunity is long term, and SAT/ACT content specialists will have the potential to engage in the product life cycle from planning and development to completion and maintenance. Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story.

If you are looking for a company that is passionate about student education and provides growth opportunity with a good work/life balance, UWorld is right for you.

Responsibilities
  • Play a key role in project development, planning and execution
  • Develop SAT/ACT math questions with comprehensive rationales
  • Collaborate with management to ensure goals are met
Qualifications
  • Minimum 4-year degree required
  • Strong knowledge of the SAT/ACT blueprint
  • Excellent scores on SAT/ACT or SAT/ACT teaching/tutoring experience
  • Proven ability to write high-quality SAT/ACT questions and explanations
  • Willing to work onsite from Irving, TX headquarters (Dallas/Fort Worth area)
  • Passion for education and learning
  • Ability to brainstorm and collaborate with a team
  • Excellent verbal and written communication skills
  • Acute attention to detail
  • Effective time management skills
Compensation and Benefits
  • Compensation negotiable (contingent on experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
  • Relaxed work environment
To Apply
  • Submit cover letter, CV, and sample SAT/ACT questions by email to: jobs@uworld.com

Science Teacher Content Specialist - SAT / ACT / AP

UWorld is looking for on-site science teachers to contribute to the development of our new SAT/ACT Question Bank. SAT/ACT content specialists will collaborate with a team of experienced educators to develop a web-based product. We seek individuals with an unending passion for education who strive to develop an exceptional product that contributes to easier and stress-free SAT/ACT preparation.

This ground-floor opportunity is long term, and SAT/ACT content specialists will have the potential to engage in the product life cycle from planning and development to completion and maintenance. Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story.

If you are looking for a company that is passionate about student education and provides growth opportunity with a good work/life balance, UWorld is right for you.

Responsibilities
  • Play a key role in project development, planning and execution
  • Develop SAT/ACT math questions with comprehensive rationales
  • Collaborate with management to ensure goals are met
Qualifications
  • Minimum 4-year degree required
  • Strong knowledge of the SAT/ACT blueprint
  • Excellent scores on SAT/ACT or SAT/ACT teaching/tutoring experience
  • Proven ability to write high-quality SAT/ACT questions and explanations
  • Willing to work onsite from Irving, TX headquarters (Dallas/Fort Worth area)
  • Passion for education and learning
  • Ability to brainstorm and collaborate with a team
  • Excellent verbal and written communication skills
  • Acute attention to detail
  • Effective time management skills
Compensation and Benefits
  • Compensation negotiable (contingent on experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
  • Relaxed work environment
To Apply
  • Submit cover letter, CV, and sample SAT/ACT questions by email to: jobs@uworld.com

NCLEX™ Author - Remote

The NCLEX™ Author, will utilize his or her experience with the NCLEX™ to write questions for our web-based NCLEX™ Qbank. Ideal candidates will have experience developing NCLEX™-style content and will be passionate about excellence in nursing education.

Responsibilities
  • Develop new content for NCLEX™ Qbanks
Qualifications
  • Must be a registered nurse with current licensure
  • Must have a Master's degree in Nursing
  • Must have experience developing NCLEX™-style content
  • Must have minimum of 5 years teaching experience in nursing education
  • Must have excellent written and verbal communication skills
  • Must have solid organizational, prioritization, and self-motivation skills to successfully meet deadlines while working independently
  • Must be proficient in MS Word including review markups
Technical Requirements
  • Must have access to PC with MS Windows operating system
  • Must have experience using MS Word (markups, comments, etc.) and MS Excel
Specialties preferred but not required
  • Maternity Nursing including Labor and Delivery
  • Pediatrics/Newborn
  • Medical/Surgical (all acuity levels)
Time Commitment
  • Minimum of ten hours per week (contract)
Compensation
  • On par with clinical compensation
  • Long-term growth opportunities available
To Apply
  • Interested candidates should apply with cover letter, CV, and five (5) sample questions and rationales (See sample demo here: nclex.uworld.com) by email to: jobs@uworld.com

NCLEX™ Reviewer - Onsite

UWorld is seeking nursing reviewers for our web-based, nursing-education products. We publish practice questions and rationales for nursing students who are preparing for the NCLEX-RN and the NCLEX-PN. The NCLEX™ Reviewers will contribute to the NCLEX™ Qbanks by leveraging his or her familiarity with the NCLEX™ & nursing students by reviewing questions & explanations for quality control. Successful candidates will be recent graduates with high G.P.A. in addition to strong writing & editing skills.

Responsibilities
  • Review and edit contents of various NCLEX™ products, including others' work, for quality assurance
  • Coordinate with remote authors regarding content and strategies
  • Contribute to marketing campaign by working closely with marketing team as needed
  • Perform other related activities incidental to the position
Qualifications
  • Must be a registered nurse (B.S.N) with 2 years clinical experience
  • Must have a minimum 3.8 G.P.A.
  • Must provide 2 letters of recommendation
  • Must have excellent interpersonal skills
  • Must have solid organizational, prioritization, and self-motivation skills to successfully meet deadlines while working independently
  • Must have effective analytical, problem solving, and negotiation skills
  • Must have excellent written and verbal communication skills
Specialties
  • Labor and Delivery: 1 position available
  • Pediatrics/Newborn: 1 position available
  • Medical/Surgical (all acuity levels): 1 position available
Time Commitment
  • Minimum of 2 days per week (contract)
  • Must maintain a clinical position for at least 2 days per week
Compensation
  • $40 per hour
  • Long-term growth opportunities available
Location
  • Onsite from company headquarters in Irving, TX (Dallas area)
To Apply
  • Interested candidates should apply with cover letter, CV, Letters of Recommendation and GPA by email to: jobs@uworld.com

Human Resources Manager

UWorld is seeking a motivated and talented Human Resources Manager to support all HR functions including: recruitment, training, employee relations, management coaching, retention, recognition, performance management and legal compliance.

Human Resources Manager will have a complete understanding of and hands on exposure to the full mix of Human Resources functions with five years of professional HR experience. The ideal candidate must have comprehensive knowledge of employment laws, able to react quickly, make timely decisions and maintain a calm demeanor. The HR Manager role must be viewed as accessible and democratic.

Requirements
  • Employee Relations - issue identification and resolution
  • Maintain appropriate contact with all associates to stay abreast of concerns and address potential issues
  • Manage human resource policies and procedures consistent with corporate objectives and state and federal laws
  • Perform training functions for corporate initiatives
  • Plan, direct, and manage the selection process to identify and recruit high quality talent for all level of positions
  • Oversee the on-boarding experience for new employees
  • Handle overall performance management process working closely with Senior Executives on coaching plans and succession planning
Compensation and Benefits
  • Competitive compensation on par with industry standards
  • Fifteen (15) PTO days in addition to ten (10) paid holidays
  • Comprehensive benefits insurance package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching (after one year of service)
  • Opportunity for long-term growth
To Apply
  • All interested applicants are encouraged to submit their CV and Cover letter to: jobs@uworld.com

Recruiting Coordinator

The Recruiting Coordinator will be responsible for performing tasks in order of priority related to all phases of the recruitment process. The ideal candidate will be a self starter who, proactively, can recognize needs and initiate tasks in order to meet them.

Responsibilities
  • Assist with sourcing and screening of candidates
  • Prepare and post job openings internally and externally
  • Coordinate phone screens, candidate travel, and onsite interviews
  • Participates in creating a great candidate experience in all phases of the recruiting process
  • Manages all candidate logistics during interview process (flight, hotel, itinerary, etc).
  • Communicate with hiring managers and candidates on all details of the hiring process
  • Convey the vision and values of UWorld in an authentic and persuasive way
  • May also occasionally assist with social media and sales and marketing efforts
Qualifications
  • Must have at least two years experience working within an office setting in a recruiting coordinator or sales and marketing position
  • Must have advanced proficiency in MS Office (Word and Excel) and advanced computer and Internet skills, Applicant Tracking System experience, a plus
  • Must have the ability to perform well in a fast-paced, ever changing environment, while maintaining a high level of detail
  • Must have solid organizational, planning, prioritization, and self-motivation skills to successfully meet deadlines while working independently
  • Must have strong verbal and interpersonal skills
  • Must have superior professionalism and the ability to keep information confidential
Compensation and Benefits
  • $60,000-$65,000 (commensurate with experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
To Apply
  • All interested applicants are encouraged to submit their CV and Cover letter to: jobs@uworld.com

Sales Coordinator

The Sales Coordinator will be responsible for performing tasks in order of priority and providing the necessary support related to all aspects of Sales & Marketing. The ideal candidate will be a self starter who, proactively, can recognize needs and initiate tasks in order to meet them.

Responsibilities
  • Assist Director of Sales with any and all tasks
  • Work closely with sales team ensure department goals are achieved
  • Communicate with customers to answer sales related questions
  • Input new customer data and maintain existing date in company CRM
  • Assist in preparation of promotional materials and/or events
  • May also occasionally assist with social media efforts
Qualifications
  • Must have at least 3 years experience as a Sales Coordinator/Sales Assistant
  • Proficiency in MS Office (Word, Excel, PowerPoint, etc.)
  • Ability to perform well in a fast-paced, ever changing environment
  • Solid organizational, planning, prioritization, and self-motivation skills
  • Strong verbal and interpersonal skills
Compensation and Benefits
  • $40,000 - $45,000 (commensurate with experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
To Apply
  • Email cover letter and resume to jobs@uworld.com

Inside Sales Representative

UWorld is looking for a talented and competitive Inside Sales Representative who will be responsible for taking incoming inquiries, promptly providing quotes, follow ups and performing outbound calls.

The ideal candidate will be a self starter who, proactively, can recognize needs and initiate tasks in order to meet them.

Responsibilities
  • Source sales opportunities through inbound lead follow-up, outbound calls, and emails
  • Provide quotes based on customer needs and requirements.
  • Guide customers in choosing the right products to fit their needs
  • Close sales and route customers to support team for processing
  • Research accounts and identify key contacts/decision makers
  • Input new customer data and maintain existing date in company CRM
  • Occasionally perform online demos for customers via live webinar
Qualifications
  • Must have at least three-five years of Inside Sales experience
  • Proven ability to close sales
  • Bachelor’s degree in Marketing or Management preferred, but not required
  • Previous sales experience in the secondary education field preferred, but not required
  • Strong customer service attitude, phone presence, verbal, and interpersonal skills
  • Proficiency in MS Office (Word, Excel, PowerPoint, etc.)
  • Ability to perform well in a fast-paced, ever-changing environment
  • Solid organizational, planning, prioritization, and self-motivation skills
Compensation and Benefits
  • $45,000 - $50,000 (commensurate with experience)
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
To Apply
  • Email cover letter and resume to jobs@uworld.com

Technical Support Specialist

We are currently seeking to hire one highly-motivated individual as a Technical Support and Data Entry Specialist. Successful candidates will have experience with technical support and customer service.

Responsibilities
  • Provide client support and technical issue resolution via email and telephone
  • Resolve technical-support issues, including installing software and educating users
  • Identify and correct operational issues
  • Perform data entry and web page updates
  • Log common user issues and coordinate with developers
  • Create technical and procedural documents
Requirements
  • Bachelor or Associate degree in Computer Science, Engineering, or related field
  • Minimum of 1 year experience in technical customer support environment
  • Working knowledge of HTML, CSS, web pages, and computer applications (databases and word processing)
  • Experience with graphic and image editing software, such as Adobe Photoshop, Illustrator, etc
  • Must have excellent written and oral communication skills
  • Must be able to work independently and efficiently to meet deadlines
  • Must be willing to take on new responsibilities as needed
  • Must have the flexibility to work on weekends and nights based on rotating support schedule
Skills and Abilities
  • Knowledge of medical concepts, technologies, or applications
Compensation and Benefits
  • Compensation on par with industry standards
  • Up to 3 weeks paid time off
  • Comprehensive benefits package (medical, vision, dental, life, disability)
  • 401(k) plan for retirement with 4% employer matching
  • Relaxed work environment
Location
  • Onsite from company headquarters in Irving, TX (Dallas area)
Limitations
  • This is a permanent position. No contract employees considered.
  • No H1-B sponsorship is available
To Apply
  • Interested candidates should submit resume, cover letter, and salary requirements by email to: jobs@uworld.com